Contact Us

Your companion means the world to you—and to us. Whether you have a question about our products, need help with an order, or just want to share a photo of your furry friend enjoying their Graarcel gear, we'd love to hear from you.

Customer Support

For the fastest service, please include your Order Number in your message so we can assist you more efficiently.

Email: support@graarcel.com

Company Name: Hebei Yingfei International Trade Co., Ltd.

Address: 36 Chong Yip Street RM. /UNIT 2, 7/F, HONG KONG

Service Hours: Monday – Friday, 9:00 AM – 6:00 PM (EST)